Talking to India

I spent about six hours on the phone today with a really nice Microsoft tech today from Bangalor India. Dad was upgrading his operating system from Vista to Windows 7. Of course being in a small town with less than adequate Internet download speeds, each step took a looooong time. Through it all, Shoubik was so nice, helpful and patient. I'm sure he will never see this, but here's a little "shout out" to him with a grateful heart for helping us get Dad's computer up and running right. :)